All orders dispatch within 24–72 hours. After dispatch, delivery takes 2–6 days, so expect your order in 4–9 working days.
2. Can I exchange or return my order?
Yes. Wrong size, wrong print, or just not feeling it? Message us within 4 days of delivery and we’ll sort a return or exchange. Exchanges are free (one per order). Returns have a pickup fee and a 5% processing fee deducted. Clear Out Sale items are final sale. See our Returns & Exchange Policy for details.
3. Is shipping free?
Yes, on prepaid orders of ₹1,300 and above. Below that, a small shipping charge applies. Partial COD orders include a COD fee that covers shipping.
4. What payment options do you have? How does Partial COD work?
Pay online with UPI, cards, net banking or wallets via Razorpay. With Partial COD, you pay 25% upfront online and the remaining 75% in cash on delivery, plus a COD fee. The upfront amount is non-refundable if the parcel isn’t collected, because it covers forward and reverse shipping.
5. How can I track my order?
Once your order ships, you’ll receive a tracking link through an automated message. If you haven’t received it, message us on WhatsApp at 7498734548 and we’ll send it.
6. Can I cancel or change my order?
Yes, if we catch it in time. Need to change your size, design or address, or cancel altogether? Message us as soon as possible. Orders go into processing within 2–3 hours of being placed. Cancellations made before processing carry a 5% processing fee. Once an order is in processing, it can’t be cancelled or changed.
7. How do I contact you?
WhatsApp us at 7498734548 (WhatsApp messages only, we can’t take calls) or email contact@thehabitstore.in.
